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Business Development Associate (3 mo. contract leading to FT)

Our Business Development Associate will focus on lead generation across the Agency, Enterprise and Market Research space in the North American Market. You will be responsible for selling our solutions and services to educate the market and gain new business. You will be working closely with our Founders; targeting, prospecting, networking and nurturing accounts through your own initiative. You adopt a design-thinking approach to strategy and client relations. You will develop a plan, identify targets, build profiles, owning and developing lasting client relationships. You are always seeking out opportunities with a “land and expand” approach. Using the challenger sales method, you will gain a deep understanding of clients and prospects to bring fresh ideas and value to them using HX Connection’s solutions. You are a self-starter and a hunter who loves building relationships with key decision makers and show them new ways of transforming their customer experience.

Responsibilities

  • Collaborate with the team on account strategy, generation activities, and results
  • Manage customer calls and presentations
  • Build sales pipeline using social selling, and cold calling
  • Ensure all data is properly maintained and updated in the CRM application
  • Track and report on KPIs
  • Actively prospecting, nurturing and building the pipeline through CRM, LinkedIn Sales Navigator, Hootsuite, etc.

We’re looking for someone who:

  • Is an absolute design-thinker and disruptor
  • Has a curiosity to learn about Human Experience methodologies
  • Understands or eager to learn solution based platforms, maintain in-depth knowledge of products, solutions and services, relevant industry trends, and competition.
  • Is comfortable being provocative and delivering a story to challenge a client’s status quo and highlight differentiation
  • Can manage multiple customer calls and web presentations
  • Can tell an engaging story without using a presentation tool

You are a fit if you are:

  • Comfortable with a start-up environment – we will always be in start-up mode
  • Very comfortable with failing forward and failing faster towards success
  • Interested in research/strategy and in becoming an expert in your space
  • Driven and self-motivated to be successful – and by that we mean, you wake up in the morning with that mindset, you overcome obstacles by persevering and being persistent
  • Collaborative: you naturally share ideas and never lose sight that you are part of a team
  • Comfortable with leveraging multiple social channels (LinkedIn, Twitter, events, etc.) to make connections and start conversations with people
  • Able to adapt to change and flourish in a dynamic environment
  • A positive person, with the ability to challenge pressure
  • Write engaging and attention-grabbing emails, proposals, letters and voice messages
  • Comfortable to deliver presentations over web/phone

Next steps

If this sounds like you we invite you to email us your resume. Please note that due to the high volume of applications received only short-listed candidates will be contacted. We thank you for your interest in HX Connection.

HX Connection is an equal opportunity employer.

Terms

  • 3-month Contract position leading to FT, immediate start;
  • Compensation commensurate with experience;

Apply directly with your resume and LinkedIn profile to joinus@hxconnection.com

Company Profile

We created Human Experience Connection (HX Connection) to improve the relationship between people and brands, one experience at a time. We are a team of design thinkers who strive to create authentic and innovative human experiences.

Everything we do is based on a deeper understanding of clients and their customers. We develop foundational strategies with an adapting foresight that inform creating unique & meaningful experiences and uncover room for innovation.

Our core services are:

  • Customer Understanding
  • Customer Experience Research & Analytics
  • Experience Evaluation
  • Experience Strategy
  • Experience Management
  • Social Strategy
  • Culture Strategy
  • Experience Platform
  • Service Design
  • Spatial Design
  • Brand Platform

Project Manager (3 mo. contract with possibility to FT)

HX Connection is looking for a Senior Project Manager (PM) who is detailed, motivated and employs a great deal of emotional intelligence.

The PM plays a pivotal role in the management, development, and production of innovative experiences, to help businesses achieve their strategic business goals.

The PM applies professional principles, practices, and techniques to lead project teams and to control project schedule, cost, scope, risks and quality to meet project objectives. This role has ultimate responsibility and accountability for all assigned projects and manages all aspects of the project lifecycle: Initiation, Planning, Execution, Monitoring & Control, and Closure.

Responsibilities

  • Manage the project team, ensuring that milestones and project objectives are achieved on time, on budget and within scope; and that project roadblocks are removed
  • Build commitment, overcome resistance, facilitate team productivity and motivate members to move forward toward successful completion.
  • Ensure the project team members are employing the organization’s project management methodology and best practice principles of design thinking, collaboration, accountability and transparency
  • Ensure the project team is consistently and properly employing project management methodologies and technology
  • Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback
  • Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities
  • Collaborate with account, development and operations teams to develop workable project plans including; scope, timeline, cost, resources, risk, communications and quality
  • Manage competing demands and prioritize work objectively; aligned with organizational objectives
  • Coordinate and manage the project: delegate work assignments and set expectations, monitor and manage delegated activities; communicate changes, track and communicate progress
  • Assess project issues and identify solutions to meet productivity, quality, and client goals; escalate issues as required
  • Manage internal and external contractors to ensure tasks are completed on time, within budget and quality
  • Identify risks and collaborate with project team on a risk management process
  • Manage project budget and provide weekly updates

Requirements

  • 5-7 years of Project Management experience
  • Interior Design and/or Architecture experience is a must
  • Extensive and proven experience in managing complex projects in a fast-paced environment
  • Strong familiarity with project management software solutions
  • Proven experience working within established project management methodologies
  • Ability to facilitate and run meetings effectively
  • Proven analytical and problem-solving abilities
  • Professional and mature, motivated and self-directed
  • Objective, with the ability to influence individuals across the organization without direct authority
  • Mental agility, possessing the ability to manage multiple priorities and execute tasks effectively in a high-pressure environment
  • Ability to work within an agile working environment and process
  • Strong negotiation and conflict management skills
  • Team-orientated, collaborative and excellent interpersonal skills
  • Advanced personal time management skills
  • PMP Certification (preferred by not required)
  • University degree or college diploma

This position will report directly to the Chief of Operations on a weekly basis and provide detailed reports within HX Connection Project Management System.

Terms

  • 3-month Contract position leading to FT, immediate start;
  • Compensation commensurate with experience;

Apply directly with your resume and LinkedIn profile to joinus@hxconnection.com

Company Profile

We created Human Experience Connection (HX Connection) to improve the relationship between people and brands, one experience at a time. We are a team of design thinkers who strive to create authentic and innovative human experiences.

Everything we do is based on a deeper understanding of clients and their customers. We develop foundational strategies with an adapting foresight that inform creating unique & meaningful experiences and uncover room for innovation.

Our core services are:

  • Customer Understanding
  • Customer Experience Research & Analytics
  • Experience Evaluation
  • Experience Strategy
  • Experience Management
  • Social Strategy
  • Culture Strategy
  • Experience Platform
  • Service Design
  • Spatial Design
  • Brand Platform

Sr. CAD Designer (2-Month Contract)

Responsibilities

  • Design environmental graphic and identity programs and facilitate design through production to installation
  • Create conceptual renderings, artwork and graphic materials and design intent specifications
  • Creation of message schedules, wayfinding strategies, and signage location plans
  • Provide technical input on projects and develop technical drawings as needed
  • Ability to interpret conceptual sketches and produce 3D Renderings / CAD drawings
  • On-going collaboration with the Design Team and Project Manager to develop project needs including budgeting, timing and project expectations

Requirements

  • Post-secondary degree, college diploma, and/or recognized experience in industrial design, architectural technology, interdisciplinary studies or equivalent
  • Min 8 years professional experience
  • Must understand build process and materials
  • Previous experience in design, architecture, fabrication, or engineering firm is an asset
  • Strong verbal and written communication skills
  • Strong attention to detail
  • Strong organizational skills
  • Knowledgeable in sourcing materials, standard extrusions, hardware
  • Great understanding of graphic application to technical drawings

This position will report directly to the Chief of Ideation.

Terms

  • 2-month Contract position with immediate start;
  • Compensation commensurate with experience;
  • Work references required

Apply directly with your resume and LinkedIn profile to joinus@hxconnection.com

Company Profile

We created Human Experience Connection (HX Connection) to improve the relationship between people and brands, one experience at a time. We are a team of design thinkers who strive to create authentic and innovative human experiences.

Everything we do is based on a deeper understanding of clients and their customers. We develop foundational strategies with an adapting foresight that inform creating unique & meaningful experiences and uncover room for innovation.

Our core services are:

  • Customer Understanding
  • Customer Experience Research & Analytics
  • Experience Evaluation
  • Experience Strategy
  • Experience Management
  • Social Strategy
  • Culture Strategy
  • Experience Platform
  • Service Design
  • Spatial Design
  • Brand Platform